Shipping policy

Shipping Policy

Thank you for shopping with Sweet Scoops Shop!

We are committed to processing and shipping your order as quickly and carefully as possible.

Order Processing

All orders are typically processed within 1–5 business days after payment has been received and verified. Processing times may vary during holidays, special promotions, product launches, or periods of high order volume.

Once your order has been processed and shipped, you will receive a confirmation email with tracking information (when available).

Shipping Times

Shipping times vary depending on your location and the shipping method selected at checkout. Estimated delivery times are provided by the shipping carrier and are not guaranteed.

Please note that delivery delays may occur due to weather conditions, carrier delays, holidays, or other circumstances beyond our control.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout. Sweet Scoops Shop is not responsible for orders shipped to an incorrect address provided by the customer.

If you notice an error in your shipping information, please contact us immediately. While we will do our best to assist, we cannot guarantee changes can be made once an order has been processed.

Lost or Delayed Packages

Once an order has been handed over to the shipping carrier, Sweet Scoops Shop is not responsible for carrier delays, lost packages, or delivery issues. If your package appears lost, we recommend contacting the shipping carrier directly using your tracking information.

Contact Us

If you have any questions regarding shipping, your order status, or our policies, please contact us at:

Email: sweetscoopsshop@gmail.com

Thank you for choosing Sweet Scoops Shop! We appreciate your support and look forward to serving you.